Job Description

:

1. Answering phones and explaining the product and services offered by the company.

2. Contacting existing customers as well as prospective customers.

3. Obtaining customer information and other relevant data.

4. Asking questions to the customer and understanding their specifications.

5. Resolving queries and issues related to the products and services.

6. Maintaining the database of the customers on a regular basis.

7. Suggesting solutions based on customer's needs and requirements.

Skills and Qualifications:

Proven experience as a Tele caller, Telesales Representative, or Call Center Agent is a plus. Excellent verbal communication and interpersonal skills. Strong persuasion, negotiation, and problem-solving abilities. Ability to handle rejection and objections professionally. Active listening skills to understand customer needs and provide appropriate solutions. Proficiency in using tele calling software, CRM tools, and basic computer applications (e.g., MS Office). High school diploma or equivalent; a bachelor's degree is a plus.
Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Experience:

Telecalling : 1 year (Preferred)
Work Location: In person