Job Description

Job Summary:

We are seeking an enthusiastic and goal-oriented

Telemarketing Executive

to join our growing team. In this role, you will be responsible for generating leads, reaching out to potential customers, and promoting our products/services over the phone. Your ability to communicate effectively, handle objections, and convert leads into appointments or sales will directly impact our business growth.

Key Responsibilities:

Conduct outbound calls to prospective customers from provided databases or leads. Introduce and promote company products or services to potential clients. Follow communication scripts and customize conversation based on customer profiles. Understand customer needs and suggest appropriate solutions or products. Capture and update accurate customer information in CRM systems. Schedule appointments or demos for the sales team as needed. Handle inbound calls and resolve customer queries or objections in a professional manner. Meet or exceed daily/weekly call and conversion targets. Provide feedback on call outcomes and customer responses to the team. Collaborate with the sales and marketing departments to refine outreach strategies.

Requirements:

Proven experience in telemarketing, telesales, customer service, or a related role (preferred). Excellent verbal communication skills. Strong listening, persuasion, and negotiation skills. Familiarity with CRM tools

Key Competencies:

Confidence and self-motivation Persistence and resilience Target-driven approach Customer-centric mindset Time management and organizational skills
Job Types: Full-time, Permanent, Fresher

Pay: ?9,000.00 - ?23,000.00 per month

Schedule:

Day shift
Supplemental Pay:

Performance bonus
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person