Job Description

Lead Generation & Prospecting

Make outbound calls to potential clients (homeowners, interior designers, contractors, etc.). Explain products, services, and interior solutions offered by the company. Generate and qualify leads for sales or design consultation teams.

Customer Interaction & Engagement

Answer inbound inquiries regarding furniture and interior solutions. Provide basic information about materials, designs, timelines, and customization options. Record customer preferences and direct them to appropriate departments (sales, design, etc.).

Appointment Setting & Follow-Up

Schedule showroom visits, site inspections, or design consultations for interested clients. Follow up on previous calls and maintain consistent communication until closure. Update clients on the status of their orders, designs, or deliveries.

Coordination with Sales and Interior Design Teams

Relay client requirements and expectations to the sales or design team accurately. Coordinate meetings and ensure smooth handovers from telecalling to in-person consultations.

Market Feedback Collection

Gather feedback from customers regarding products, services, and prices. Identify common objections or concerns and share insights with management for improvement.

Promotion of Offers and Campaigns

Inform potential and existing clients about promotions, discounts, or new product launches. Encourage up-selling or cross-selling of furniture and interior packages.

Reporting

Submit daily/weekly call logs and performance reports to the manager. Analyze call outcomes and improve calling scripts or strategies based on results.
Job Types: Full-time, Permanent

Pay: ?12,000.00 - ?15,000.00 per month

Benefits:

Food provided Health insurance
Schedule:

Day shift Weekend availability
Supplemental Pay:

Yearly bonus
Work Location: In person