Job Description

We are seeking a dynamic and enthusiastic Telecalling Executive to join our team. As a Telecalling Executive, you will play a vital role in our sales and customer service efforts. Your primary responsibility will be to connect with potential customers over the phone, introduce our products/services, and generate interest and leads. You will be a crucial point of contact between the company and its clients, ensuring effective communication and building strong relationships. Responsibilities: Outbound Calls: Make outbound calls to prospective customers using a provided list, cold-calling techniques, or leads generated from marketing activities. Introduction: Introduce our products/services and explain their features, benefits, and value propositions to potential customers. Lead Generation: Identify and qualify potential leads by understanding their needs and requirements, and assessing their level of interest. Information Sharing: Provide accurate and relevant information about our products/services to answer customer inquiries and address any concerns. Appointment Setting: Schedule appointments for sales representatives with qualified leads to further discuss offerings and close sales. Maintain Records: Keep detailed and organized records of customer interactions, including their preferences, objections, and outcomes. Follow-up: Conduct timely follow-up calls to nurture leads and maintain customer engagement throughout the sales process. Targets and Metrics: Meet or exceed daily/weekly/monthly targets for calls made, leads generated, and appointments scheduled. Customer Relationship: Build and maintain positive relationships with potential and existing customers to foster trust and loyalty. Feedback Loop: Gather feedback from customers regarding their experience and pass along valuable insights to improve our products/services. Requirements: Communication Skills: Excellent verbal communication skills with a friendly and persuasive demeanour. Listening Skills: Ability to actively listen to customer concerns and tailor responses accordingly. Product Knowledge: A clear understanding of the company\'s products/services to provide accurate information to customers. Persistence: A determined attitude to handle objections, rejections, and challenging situations while maintaining professionalism. Time Management: Effective time management skills to prioritize tasks, follow schedules, and meet targets. Computer Literacy: Basic knowledge of using CRM systems, databases, and software for call tracking and recording. Team Player: Willingness to collaborate with the sales and marketing teams to align efforts and achieve common goals. Ethical Standards: Uphold high ethical standards in dealing with customers\' information and company resources. Qualifications:

• High school diploma or equivalent; Bachelor\'s degree is a plus.
• Previous experience in tele calling, telemarketing, or customer service is preferred.
• Familiarity with relevant sales techniques and call centre practices.

Benefits:

• Competitive salary and performance-based incentives.
• Training and onboarding to enhance your skills.
• Opportunity for career growth within the company.
• Positive and motivating work environment.

Job Type: Full-time Salary: \xe2\x82\xb98,245.24 - \xe2\x82\xb912,120.30 per month Schedule:

• Day shift

Ability to commute/relocate:

• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 2 years (Preferred)
• Sales: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English required (Preferred)

Speak with the employer
+91 9818416262