Job Description

Heyday Resorts is seeking a results-driven Telecalling Staff to manage inquiries, close bookings, and exceed targets. You'll provide exceptional customer service, handle client feedback, and maintain strong relationships.

Key Responsibilities- Manage Inquiries: Respond to phone and email inquiries, providing accurate information about our properties.

- Close Bookings: Convert leads into bookings, meeting or exceeding monthly targets.

- Client Feedback: Collect and document client feedback to improve services.

- Status Calls: Conduct follow-up calls to ensure client satisfaction and resolve issues.

- Platform Handling: Manage online booking platforms, ensuring seamless customer experience.

Requirements- Excellent communication and sales skills

- Ability to work under pressure and meet targets

- Strong customer service and problem-solving skills

- Familiarity with CRM software and online booking platforms

What We Offer- Competitive salary and incentives

- Opportunity to grow with a leading resort group

- Training and support to excel in your role

If you're a motivated and customer-focused individual, we'd love to hear from you!

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

Cell phone reimbursement
Work Location: In person