Identifying potential customers through research and data mining.
Reaching out to prospects to generate interest in the company's products or services.
2.Sales:
Making outbound calls to sell products or services.
Explaining product features and benefits to potential customers.
Handling objections and closing sales.
3.Customer Service:
Answering inbound calls from customers.
Addressing customer inquiries and resolving complaints.
Providing information about products, services, and policies.
4.Appointment Setting:
Scheduling appointments for sales representatives to meet with potential clients.
Coordinating calendars and confirming meeting details.
5.Market Research:
Conducting surveys to gather feedback on products or services.
Analyzing customer preferences and trends.
6.Database Management:
Updating customer information in the company database.
Ensuring accuracy and confidentiality of customer records.
7.Follow-Up:
Conducting follow-up calls to ensure customer satisfaction.
Encouraging repeat business and building customer loyalty.
8.Cross-Selling and Up-Selling:
Identifying opportunities to sell additional products or services to existing customers.
Promoting special offers and new products.
9.Reporting:
Maintaining records of calls and sales.
Preparing daily, weekly, and monthly reports on call activity and sales performance.
10.Compliance:
Adhering to company policies and industry regulations.
Ensuring calls meet quality standards and scripts are followed.
Job Type: Full-time
Pay: ₹10,000.00 - ₹12,000.00 per month
Benefits:
Cell phone reimbursement
Commuter assistance
Health insurance
Internet reimbursement
Provident Fund
Schedule: