Job Description

Job Summary:

We are looking for a motivated and results-driven

Telecaller

to join our team. The telecaller will be responsible for making outbound calls to potential customers, handling inbound queries, promoting products/services, and converting leads into sales or appointments.

Key Responsibilities:

Make outbound calls to prospective customers and explain the company's products/services. Answer incoming calls from customers to address inquiries and resolve issues. Maintain a database of customer information and update it regularly. Follow up on leads and maintain regular contact with existing customers. Meet daily/weekly/monthly call and sales targets. Handle customer objections and negotiate to close deals. Record all conversations and transactions for training and quality purposes. Provide feedback to the team leader/manager on customer trends and concerns.

Required Skills:

Excellent verbal communication skills in [languages required]. Strong listening, persuasion, and negotiation skills. Ability to work under pressure and meet targets. Basic computer knowledge (MS Office, CRM tools, etc.). Patience and a positive attitude.

Educational Qualifications:

Minimum: High School Diploma or equivalent Preferred: Bachelor's degree in any discipline

Experience:

0-2 years of telecalling or customer service experience preferred Freshers with good communication skills are welcome to apply

Benefits:

Attractive incentives/commissions Training and skill development programs Career growth opportunities Fixed salary with performance bonuses
Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

Cell phone reimbursement
Schedule:

Day shift
Supplemental Pay:

Performance bonus Yearly bonus
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person