Job Description

Key Responsibilities

Make outbound calls and handle inbound calls professionally Communicate fluently in multiple languages (as required by the process) Explain products/services clearly and accurately to customers Resolve customer queries, complaints, or follow-ups efficiently Maintain call records and update customer information in the system Meet daily/weekly call and performance targets Follow company scripts, policies, and quality standards

Required Skills & Qualifications

Proficiency in English, Hindi, Tamil, Kannada, Malayalam, etc.) Good verbal communication and listening skills Basic computer knowledge (MS Office, CRM systems preferred) Ability to handle customers politely and confidently Willingness to work in shifts

Preferred Qualifications

Any degree Prior experience in BPO / Call Center / Customer Support Sales or telemarketing experience is an added advantage Ability to handle high call volumes
Job Types: Full-time, Permanent, Fresher

Pay: ?15,000.00 - ?18,000.00 per month

Benefits:

Provident Fund
Work Location: In person