We are seeking proactive and customer-focused Telecallers to join our healthcare team. The ideal candidates will be responsible for making outbound and inbound calls to patients, clients, or potential leads, assisting with appointment scheduling, service inquiries, and follow-ups, and ensuring a high level of customer satisfaction.
Make outbound calls to patients or leads to inform them about healthcare services or schedule appointments.
Handle inbound calls related to inquiries, appointment confirmations, or service support.
Maintain and update patient databases and call records accurately.
Provide information regarding medical services, doctors, procedures, and timings.
Follow up with patients for reminders, feedback, and rescheduling as necessary.
Should be fluent in Kannada.
Job Type: Full-time
Pay: ?15,000.00 - ?18,000.00 per month
Benefits:
Food provided
Provident Fund
Schedule:
Day shift
Language:
Kannada (Required)
English (Preferred)
Work Location: In person
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