Job Description

We are urgently hiring enthusiastic candidates on behalf of our well-known client.

Designation: Telecalling Executive

Qualification: Graduate (any field)

Experience: 1 to 5 years

Salary: ₹12,000 -
20,000

Location: Near Jaddus Restaurant, Rajkot

Customer Interaction:

Engage with customers over the phone to address inquiries, resolve issues, and provide information about products or services.

Call Handling:

Manage a high volume of incoming and outgoing calls efficiently while maintaining professionalism and courtesy.

Information Processing:

Record and update customer information accurately in the database during and after each call for future reference.

Problem Resolution:

Identify customer concerns, escalate complex issues to the appropriate department, and follow up to ensure prompt resolution.

Sales Support:

Assist in promoting products or services, cross-selling, and upselling to maximize revenue opportunities.

Feedback Collection:

Gather feedback from customers to improve services, products, or overall customer experience.
Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund
Schedule:

Day shift
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person