Job Description

Location: Preet Vihar
Salary: ₹10,000 - ?14,000
Job Type: Full-time | Voice Process / Customer Handling
Working Days: 6 Days

About the Role:

We are looking for a polite and detail-oriented Telecaller - Survey & Feedback Executive to handle outbound calls for customer surveys and feedback collection. The role also involves accurate data entry and data management using Excel.

Key Responsibilities:

Make outbound calls to customers for survey and feedback collection Ask questions clearly and record responses accurately Maintain and update call data, feedback, and survey reports in Excel Ensure proper data entry, data verification, and data management Handle customer interactions professionally and politely Share daily/weekly call and data reports with the team Maintain confidentiality and accuracy of customer information
Requirements & Skills:

Experience: 0-1 years in telecalling or customer service Education: Minimum 12th pass Good communication in Hindi; basic English required Clear and confident calling skills Basic knowledge of MS Excel (data entry, formatting, simple reports) Attention to detail and accuracy Freshers with good communication skills can also apply Basic understanding of customer data handling Ability to work with targets and deadlines
Why Join Us?

Fixed salary with performance-based growth opportunities Supportive work environment Opportunity to build a career in sales and customer handling
Job Type: Full-time

Pay: ₹10,000.00 - ₹14,000.00 per month

Application Question(s):

Do you have experience in telecalling or customer handling? Are you comfortable traveling to Preet Vihar? What is your Current Salary? What is your Expected Salary? How soon you can join us if selected? What is your Current Location?
Work Location: In person