Job Description

Job Opening: Telecalling Executive - Entry Level

Location:

Saket, New Delhi

Company:

Holiday Merchants

About the Role:

At Holiday Merchants, our

Telecalling Process

is not just about making calls--

it's an integral part of our sales ecosystem

.

The role is designed to

generate quality travel queries

using our

in-house CRM system

and build initial engagement with prospective clients.

This is an

entry-level opportunity

, ideal for individuals passionate about communication and sales.

Key Responsibilities (KRA):

Telecalling & Lead Generation

Make outbound calls to warm leads from the CRM system. Introduce Holiday Merchants' travel services and offerings. Identify client needs and qualify queries for the sales team.

Email Management & Follow-ups

Handle daily email communication with prospective clients. Share relevant brochures, itineraries, and company profiles. Follow up via email and ensure timely responses.

CRM Data Handling

Update and maintain client interactions in the CRM system. Ensure call logs, remarks, and next action steps are accurately recorded.

Coordination with Sales Team

Pass qualified leads to the respective sales managers. Schedule callbacks and appointments when needed.

Performance & Reporting

Meet daily/weekly call and email targets. Share daily reports with supervisor.

What We're Looking For:

Freshers or 0-2 years of experience in tele calling or customer service Good verbal and written communication in English & Hindi Basic knowledge of email handling and MS Office Enthusiastic, target-driven, and a team player Travel Background if any

Why Join Us?

Exposure to India's growing travel industry Work with a passionate and supportive team Learn the dynamics of B2B/B2C travel sales
Job Type: Full-time

Pay: ?16,000.00 - ?18,000.00 per month

Benefits:

Leave encashment Paid sick time Paid time off
Schedule:

Day shift Monday to Friday
Language:

Hindi (Preferred) English (Required)
Work Location: In person