to join our team. The role involves calling potential or existing customers to inform them about our products/services, generate leads, handle inquiries, and maintain customer satisfaction.
Key Responsibilities:
Make outbound calls to potential customers to generate leads or sales.
Answer incoming calls and respond to customer queries professionally.
Explain products/services clearly and persuasively over the phone.
Maintain and update the database with accurate customer information.
Follow up with interested customers to close sales or schedule appointments.
Handle complaints or doubts and escalate issues when necessary.
Meet daily/weekly/monthly targets for call volume and conversions.
Requirements:
Education:
Minimum 12th pass; Graduation preferred.
Experience:
Prior telecalling or customer service experience is a plus.
Skills:
Good communication skills in [Languages - e.g., English, Hindi].
Ability to handle rejection and stress in a positive manner.
Basic computer knowledge (MS Excel, CRM systems).
Sales or negotiation skills will be an advantage.
Benefits:
Attractive incentives and bonuses.
Training provided for freshers.
Friendly work environment.
Career growth opportunities.
Job Types: Full-time, Permanent, Fresher
Pay: ?9,252.36 - ?28,883.00 per month
Benefits:
Cell phone reimbursement
Internet reimbursement
Leave encashment
Paid sick time
Paid time off
Schedule:
Day shift
Fixed shift
Monday to Friday
Supplemental Pay:
Commission pay
Performance bonus
Yearly bonus
Ability to commute/relocate:
Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Required)
Language:
English (Required)
Work Location: In person
Speak with the employer
+91 7986684289
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