We are seeking a service-oriented Tele caller to join our team. The successful candidate will be responsible for managing customer interactions, scheduling service appointments, and providing excellent customer service.
Key Responsibilities:
Respond to customer inquiries and concerns via phone/email.
Schedule service appointments and manage bookings.
Follow up with customers for feedback and service reminders.
Provide information on services, maintenance, and repairs.
Resolve customer complaints and issues in a professional manner.
Requirements:
1-3 years of experience as Tele caller in automobile industry
Ability to work in a customer-facing environment.
Proficiency in local language and English (optional).
Strong problem-solving and conflict resolution skills.
What We Offer:
Competitive salary package.
Insurance coverage
Incentives for excellent performance.
Bonus
Work Location : Pallikkulam ( Kannur)
Job Type: Full-time
Pay: ?12,000.00 - ?15,000.00 per month
Benefits:
Cell phone reimbursement
Flexible schedule
Health insurance
Internet reimbursement
Provident Fund
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person