Job Description

Job Summary

:

We are seeking a motivated and confident Telecaller to handle outbound/inbound calls, engage with customers, provide product/service information, and generate leads or resolve queries. The ideal candidate should have excellent communication skills, a persuasive personality, and the ability to work independently from a remote environment.

Key Responsibilities

:

Make outbound calls to potential or existing customers. Handle inbound calls and address customer inquiries. Promote products/services and explain their benefits to customers. Maintain a record of calls and customer interactions. Schedule appointments or follow-ups as needed. Meet daily/weekly call and conversion targets. Provide feedback and report call outcomes to the team lead/supervisor.

Requirements

:

Prior experience in telecalling, customer service, or telesales preferred. Excellent verbal communication skills. Ability to handle rejection and remain calm under pressure. Basic computer literacy (MS Excel, CRM tools, etc.). A quiet and distraction-free workspace at home. Smartphone or computer with stable internet connection.
Job Type: Full-time

Pay: ?5,000.00 per month

Schedule:

Day shift
Supplemental Pay:

Performance bonus
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person