Job Description

Job Overview:

We are looking for energetic and detail-oriented

Telecallers for our Mass Tort Process

. The role involves making outbound calls to U.S. consumers, verifying their eligibility for legal claims, and qualifying leads as per campaign requirements.

Key Responsibilities:

Make

outbound calls

to U.S. consumers regarding ongoing

Mass Tort campaigns

. Verify consumer details and check eligibility based on campaign scripts. Accurately capture information and update the CRM/database. Transfer/qualify leads to the next stage of the process. Meet daily and weekly call/lead verification targets. Ensure compliance with

process scripts, quality guidelines, and client requirements

. Handle calls professionally while maintaining confidentiality of client data.

Requirements:

Experience in

U.S. Voice Process / Mass Tort / Legal BPO

preferred (freshers with excellent communication skills may apply). Excellent

English communication skills

(verbal & written). Strong listening and data-entry skills. Ability to work in a

night shift (6:00 PM - 3:00 AM)

from office. Familiarity with CRM tools will be an added advantage. Target-driven, with a focus on accuracy and compliance.
Job Types: Full-time, Permanent

Pay: ₹15,785.22 - ₹30,284.83 per month

Benefits:

Provident Fund
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person