Job Description

Telecalling jobs involve direct customer interaction via phone, focusing on sales, customer support, and lead generation. Here's a detailed overview:

Key Responsibilities

- Making Outbound Calls: Contacting potential and existing customers to promote products or services

- Handling Inbound Calls: Responding to customer inquiries and resolving issues

- Lead Generation: Identifying and nurturing potential customers

- Sales and Upselling: Selling products or services directly to customers

- Customer Support: Providing assistance and resolving customer complaints

- Data Entry and Record Keeping: Maintaining accurate call records and updating CRM systems

Essential Skills

- Excellent Communication: Clearly conveying product information and resolving customer issues

- Sales and Negotiation: Convincing customers and closing deals

- Problem-Solving: Resolving customer complaints and issues efficiently

- Technical Skills: Proficiency in telecalling software and CRM systems

- Resilience and Patience: Handling rejection and difficult customers professionally

Types of Telecaller Jobs

- Inbound Telecaller: Handling incoming customer calls

- Outbound Telecaller: Making outbound calls to promote products or services

- Telesales: Focusing on direct sales and meeting sales targets

- Work-from-Home Telecaller: Flexible work arrangements with similar responsibilities

Career Advancement Opportunities

- Team Leader or Supervisor: Leading a team of telecallers and evaluating performance

- Sales Manager: Managing sales teams and developing sales strategies

- Customer Service Manager: Overseeing customer support and assistance

- Business Development Roles: Focusing on customer acquisition, alliances, and strategic growth

Job Types: Full-time, Permanent, Fresher, Internship
Contract length: 6 months

Pay: ₹17,600.00 - ₹24,200.00 per month

Benefits:

Cell phone reimbursement Flexible schedule Food provided Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Provident Fund
Work Location: In person