Tele caller (General Insurance) Template
The Tele caller in General Insurance will be responsible for reaching out to prospective customers, understanding their insurance needs, and providing them with appropriate general insurance solutions. This role demands excellent communication skills and a keen understanding of insurance products.
Responsibilities
Contact potential customers via phone calls to sell general insurance policies.
Explain policy features, benefits, and coverages to clients.
Handle customer inquiries and resolve concerns promptly.
Document customer interactions and sales activities accurately.
Meet or exceed monthly sales targets and KPIs.
Stay updated with the latest insurance products and industry regulations.
Provide excellent customer service to foster customer retention.
Qualifications
High school diploma or equivalent; a degree in business or a related field is a plus.
Proven experience in a tele-calling or sales role, preferably in the insurance sector.
Understanding of general insurance products and services.
Excellent verbal communication and interpersonal skills.
Ability to handle high call volumes and work under pressure.
Strong customer service orientation and sales skills.
Skills
Telemarketing
Sales
Customer Service
Communication
CRM Software
Negotiation
Problem-Solving
Time Management
Job Types: Full-time, Permanent, Fresher
Pay: ?8,086.00 - ?15,000.00 per month
Benefits:
Cell phone reimbursement
Food provided
Health insurance
Leave encashment
Paid sick time
Provident Fund
Work Location: In person
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