Job Description

Job Summary:

We are seeking a motivated and persuasive

Telecaller

to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, handling inbound inquiries, and maintaining a positive relationship with clients. The role requires excellent communication skills, patience, and the ability to handle rejections while achieving sales or service targets. Candidates should also be

comfortable working in shifts

and adaptable to dynamic work schedules.

Key Responsibilities:

Make outbound calls to prospective customers Handle inbound calls, answer queries, and provide product/service details. Follow up with interested clients and maintain strong customer relationships. Update and maintain customer information in the database. Handle objections and convert inquiries into successful sales or appointments. Collaborate with the sales and marketing team to improve conversion rates. Maintain professionalism and adhere to company policies.

Requirements:

Excellent communication and persuasion skills. Should be comfortable working in shifts. 0 - 1 year of experience in telecalling, customer service, or sales. Basic computer knowledge and proficiency in CRM software. Ability to work in a fast-paced environment and meet targets. Strong listening and problem-solving skills.
Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person