Job Description

Position

: Telecaller (Female)

Location

: Omassery Branch, Sabhan Furniture

Department

: Sales & Customer Support

Reporting To

: Branch Manager

Key Responsibilities

:

Make outbound calls to prospective and existing customers. Explain product details, offers, and promotions effectively. Handle customer inquiries and resolve basic queries. Follow up on leads and maintain call records. Coordinate with showroom sales team for appointments and follow-ups. Update customer database regularly. Assist in generating walk-ins through calling campaigns. Support in handling customer feedback and complaints politely.
Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

Cell phone reimbursement Food provided Paid time off
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

Customer service: 1 year (Preferred)
Language:

Malayalam (Preferred)
Work Location: In person