?15,000 - ?25,000 per month (based on experience & communication skills)
Industry:
Healthcare / Dental / Clinics / Customer Service
Job Summary:
We are hiring an experienced and confident
Telecaller
to join our team at our
Banjara Hills in Hyderabad
. The ideal candidate will have at least
1 year of experience
in telecalling, with excellent communication skills and a customer-first attitude. You will be responsible for handling inbound/outbound calls, following up with patients or leads, and supporting front-office operations.
Key Responsibilities:
Make outbound calls to potential clients/patients to explain clinic services and promotions.
Handle inbound inquiries regarding appointments, treatments, and service details.
Follow up on leads generated through marketing campaigns or referrals.
Schedule and confirm patient appointments.
Maintain and update client/patient databases regularly.
Provide accurate information and resolve customer queries professionally.
Coordinate with clinic staff and doctors for smooth appointment flow.
Maintain call logs and prepare daily reports on follow-ups and conversions.
Required Skills & Qualifications:
Education:
Minimum 10+2; Bachelor's degree preferred
Experience:
At least 1 year in telecalling, customer service, or similar roles
Excellent verbal communication skills in English, Telugu, and Hindi (preferred)
Polite, persuasive, and confident speaking manner
Good telephone etiquette and active listening skills
Basic computer knowledge (MS Excel, Google Sheets, CRM tools)
Experience in a healthcare/dental/clinic setup is a plus
Work Schedule:
Working Days:
6 days/week (1 weekly off)
Timings:
10:00 AM to 7:00 PM
Flexibility to work extended hours if required
What We Offer:
Competitive salary + incentives based on performance
Supportive team and professional work environment
Opportunities for career growth within the healthcare sector
Training provided on clinic services and systems
Location:
Hospital Address:
Banjara Hills, Hyderabad
Job Type: Full-time
Pay: ₹25,000.00 per month
Work Location: In person
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