Job Description

Telecaller is responsible for initiating outbound calls to prospective or existing customers to promote products or services, gather information, conduct surveys, or resolve queries. The role requires excellent communication skills, a persuasive attitude, and the ability to meet targets in a fast-paced environment.

Key Responsibilities:

Make outbound calls to potential or existing customers. Explain products or services in detail to generate interest or close sales. Follow up on leads and maintain customer relationships. Handle customer inquiries and resolve complaints professionally. Maintain records of calls and update customer databases. Achieve daily/weekly/monthly calling and conversion targets. Work collaboratively with the sales and marketing teams. Stay informed about product updates and promotions.

Requirements:

Education:

Minimum 10th/12th pass; Graduate preferred.

Experience:

0-2 years (Freshers can apply).

Skills:

Excellent verbal communication in [English/Hindi/Local Language]. Good listening and interpersonal skills. Basic computer knowledge (MS Office, CRM tools). Persuasive and confident telephone manner.

Other Qualities:

Patience, resilience, and the ability to handle rejection.

Work Environment:

Office-based or remote. Fixed working hours or shift-based (depending on company). Incentives/bonuses based on performance in some roles.
Let me know if you want this tailored for a specific industry like

real estate

,

banking

, or

insurance

.

Job Type: Full-time

Pay: ₹10,000.00 - ₹18,150.00 per month

Language:

Hindi (Preferred) English (Preferred)
Work Location: In person

Expected Start Date: 02/09/2025