Job Description

Mandatory Skills

Excellent English communication skills Telephone etiquette and persuasive speaking Active listening and problem-solving skills Ability to handle international voice process Basic computer and CRM handling knowledge

Responsible for handling outbound and inbound calls, generating leads, converting prospects into customers, and ensuring excellent customer experience. The role involves achieving daily/weekly sales targets and maintaining proper call records.

Core Responsibilities

Make outbound calls to prospects Convert leads into sales through effective communication Achieve daily/weekly/monthly targets Maintain call logs and update CRM Provide excellent customer service and follow-up

Other Benefits Are Provided

Incentives based on performance Training and development support Career growth opportunities

Nice-to-Have Skills

Familiarity with sales automation/CRM tools Knowledge of international cultures and markets Basic presentation and negotiation skills Multi-tasking ability under pressure

Most Important Things (MITs) for this Role

Minimum 1-2 years' experience in International Voice Process Fluent English communication Target-oriented mindset Customer handling skills
Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement
Experience:

Telemarketing: 1 year (Required)
Language:

Hindi (Preferred) English (Required)
Work Location: In person