Renew Plus Hair and Skin Care is a fast-growing clinic dedicated to providing advanced hair and skin treatments with exceptional customer care. We are looking for a motivated and experienced Telecaller - Team Leader to guide our telecalling team and drive client engagement.
Key Responsibilities
Lead, motivate, and manage a team of telecallers to achieve daily, weekly, and monthly targets.
Handle inbound and outbound calls, explain services, and convert leads into appointments.
Monitor team performance, provide training and support to improve efficiency.
Ensure excellent customer service standards and resolve patient queries.
Prepare daily/weekly reports on calls, leads, and conversions.
Coordinate with the operations team to ensure smooth follow-ups and client satisfaction.
Requirements
Age: 25 - 35 years
Minimum 2-4 years of experience in telecalling, sales, or customer service (at least 1 year in a team leader role preferred).
Strong communication and leadership skills.
Ability to handle targets and motivate the team.
Basic computer knowledge (MS Office, CRM handling preferred).
Experience in the healthcare/clinic/beauty/wellness industry is an added advantage.
Benefits
Competitive salary + incentives.
Growth opportunities in a leading hair and skin care brand.
Supportive and professional work environment.
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹30,000.00 per month
Experience:
Customer service: 1 year (Required)
Sales: 1 year (Required)
Language:
English (Required)
Work Location: In person
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