Job Description

Title: Telecalling Opportunity in Jaipur, Rajasthan!

Are you a dynamic and enthusiastic individual with excellent communication skills? We're looking for talented Female Telecalling Executives to join our team in Jaipur, Rajasthan, and contribute to our growing success.

Responsibilities:

1. Customer Interaction: Make outbound calls to potential customers to introduce our products/services, answer their queries, and provide information about promotions or offers.

2. Lead Generation: Generate leads and set appointments for sales representatives through proactive calling and follow-up with existing and prospective customers.

3. Customer Relationship Management: Build and maintain positive relationships with customers by addressing their concerns, resolving issues, and ensuring satisfaction with our products/services.

4. Database Management: Maintain accurate records of customer interactions, update contact information, and track sales leads in the CRM system.

5. Target Achievement: Meet or exceed daily/weekly/monthly targets for call volume, lead generation, and conversion rates.

6. Team Collaboration: Collaborate with sales, marketing, and support teams to align telecalling activities with overall business objectives and strategies.

7. Feedback Reporting: Provide regular feedback to management regarding customer insights, market trends, and opportunities for improvement in telecalling processes.

8. Adherence to Compliance: Ensure compliance with company policies, procedures, and regulatory requirements while conducting telecalling activities.

Requirements:

1. Excellent Communication Skills: Fluency in Hindi and English with clear pronunciation and effective verbal communication skills.

2. Customer Focus: Strong customer service orientation with the ability to empathize with customers and address their needs professionally.

3. Persuasive Skills: Ability to persuade and influence customers, overcome objections, and convince them to take desired actions.

4. Resilience: Resilience to handle rejection and maintain a positive attitude during challenging situations.

5. Team Player: Ability to work collaboratively in a team environment and contribute to the team's success.

6. Computer Literacy: Basic computer skills with proficiency in using CRM software, Microsoft Office applications, and internet browsing.

7. Experience: Prior experience in telecalling, telemarketing, or customer service roles will be an advantage.

Location: Jaipur, Rajasthan, India

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

Technical support: 1 year (Preferred) tele sales: 1 year (Preferred) total work: 1 year (Preferred)
Language:

Hindi (Preferred) English (Preferred)
Work Location: Hybrid remote in Jaipur, Rajasthan 302020