Job Description

:
Key Responsibilities:
1. Make outbound calls to clients/customers for coordination, updates, and follow-ups
related to operational activities.
2.Maintain accurate records of customer interactions, feedback, and updates in the CRM
system.
3. Follow up with clients for documents, payments, or other operational requirements.
4. Adhere to quality standards and call scripts while maintaining a professional tone.
Key Skills & Requirements:
1. Strong verbal communication in English/Hindi.
2.Basic computer knowledge MS Excel, Email, CRM tools
3.Ability to multitask, prioritize, and manage time effectively
4.High level of accuracy and attention to detail.
Department:
Business
Skills Required:
Telecalling
Role:
Role Summary
The Field Verifier is responsible for conducting end to end on Property verifications and providing training to brokers for
Key Responsibilities:
1. Make outbound calls to clients/customers for coordination, updates, and follow-ups
related to operational activities.
2.Maintain accurate records of customer interactions, feedback, and updates in the CRM
system.
3. Follow up with clients for documents, payments, or other operational requirements.
4. Adhere to quality standards and call scripts while maintaining a professional tone.
Key Skills & Requirements:
1. Strong verbal communication in English/Hindi.
2.Basic computer knowledge MS Excel, Email, CRM tools
3.Ability to multitask, prioritize, and manage time effectively
4.High level of accuracy and attention to detail.
Self Verification workflows. The role also performs Paid Owner/DSLR verification, supports Owner To Let, and provides Site Visit assistance to prospects (Buyer/tenants)
Key Responsibilities
1) Broker Training Self Verification

• Deliver structured training to brokers on the Self Verification process (mobile app usage, Image capture, geo tagging, photo/video standards, consent procedures, and submission workflows).
• Run regular refresher sessions; create and share quick reference.

2) Paid Owner / DSLR Verification

• Schedule and conduct paid owner verification
• Close verifications within SLAs

3) Owner To Let

• Assist owners in listing/onboarding on field.

4) Site Visit Assistance

• Coordinate and accompany prospective tenants/buyers during scheduled site visits.
• Facilitate property access, ensure safety and professionalism, address basic queries

5) Compliance, Reporting & Tools

• Maintain strict compliance with verification SOPs, data protection, and consent requirements.
• SLA adherence is must, provided with internal tools for reporting and updating data.
• Company asset handling is on priority.

Required Qualifications & Experience

• 1-3 years of field operations, verification, real estate, or customer facing experience.
• Fluency in English and Kannada (Hindi is plus)
• Comfortable with smartphone based workflows, basic CRM apps, forms.
• Ability to read basic documents in email.
• Two wheeler and valid driving license preferred.

Years Of Exp:
1 to 3 Years
Desirable Skills:
Interpersonal Skills
Designation:
Tele Caller- Operations

Skills Required