Communication Skill ( English and Malayalam)
Experience in Any marketing field (Minimum 1yr exp. Preferred)
Positive and Can do attitude
Looking for energetic female candidates
Answering client correspondences through email, social media, and by phone.
Relaying extensive product information to customers.
Filing customer records, including contact information, purchases and billings.
Conducting surveys and writing reports based on customer feedback on products and services.
Providing customers with clear instructions to resolve issues.
Rerouting customer calls to other departments when advanced solutions are needed.
Requirements
Bachelor's degree in Business Administration or any other field.
Exceptional verbal and written communication skills.
Phenomenal conflict-resolution skills.
Good problem-solving abilities.
A customer-oriented individual.
Excellent phone etiquette and active listening abilities.
A quick learner and exceptional ability to make decisions.
SKILLS
computer skill
communication skill
Job Types: Full-time, Permanent