Job Description

Job Title:

Telecaller (with Basic Digital Marketing Knowledge)

Location:

On-site

Job Type:

Full-time

Experience:

6months - 1 year (Freshers with strong communication skills can apply)

Salary:

10,000 - 15,000

Start Date:

Immediate

About the Role:

We are seeking a

motivated and enthusiastic Telecaller

to join our team. The ideal candidate should possess excellent communication skills, a customer-centric approach, and a basic understanding of

digital marketing concepts

. This role focuses on lead generation, customer engagement, and collaborating with the marketing team to align outreach efforts.

Key Responsibilities:

Outbound Calls:

Call potential customers to introduce and promote our services Explain key features, benefits, and value propositions Generate qualified leads for the sales team

Inbound Calls:

Handle customer queries over the phone Share accurate information about services, pricing, and offers

Digital Marketing Collaboration:

Coordinate with the digital marketing team to align messaging with active campaigns Use insights from social media, emails, or ads to personalize calls Share customer feedback to improve digital strategies

Lead Management:

Maintain and update lead databases regularly Follow up with leads to ensure conversions

Customer Relationship Management:

Build and nurture relationships with prospective and existing clients Address customer concerns and ensure high satisfaction

Reporting:

Prepare daily/weekly reports on call activity, leads, and conversions Share insights and updates with the marketing and sales teams

Qualifications:

Education:

Bachelor's/ Master's degree in Business, Marketing, or related field is a plus

Experience:

6months - 1year in telecalling, customer service, or sales preferred; freshers may apply

Digital Knowledge:

Basic understanding of SEO, social media, or email marketing is a bonus

Required Skills:

Excellent verbal communication and interpersonal skills Persuasion and negotiation ability Comfortable with CRM software and basic computer tools Target-driven and self-motivated Problem-solving skills and a positive attitude

Key Competencies:

Customer-focused mindset Ability to work both independently and in a team Time management and organizational skills Willingness to learn and adapt

Benefits:

Competitive salary + performance incentives Career growth and learning opportunities Exposure to digital marketing tools and strategies Friendly, supportive work culture

To Apply:

Send your resume to info@sggurukul.com

Job Type: Full-time

Pay: ?10,000.00 - ?15,000.00 per month

Work Location: In person