Make outbound calls to potential customers to promote products or services.
Answer incoming calls and respond to customer inquiries.
Maintain a database of customer information and call records.
Follow up on leads and conduct market surveys.
Provide accurate information to customers regarding products and services.
Meet daily/weekly/monthly call and sales targets.
Handle customer complaints or escalate to relevant departments when necessary.
Maintain a high level of professionalism and product knowledge.
Required Skills:
Excellent verbal communication skills in [English/Hindi/Regional Language].
Strong interpersonal and negotiation skills.
Ability to work under pressure and meet targets.
Basic computer knowledge and proficiency in MS Office.
Good listening and problem-solving skills.
Qualifications:
Minimum 12th Pass or Bachelor's degree in any discipline.
Previous telecalling or customer service experience is a plus.
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?25,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Shift allowance
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
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