Job Description

Your Role and Responsibilities

Who you are:

As a Workday Support Specialist, you will be working on solving Workday Related tickets and tasks. Workday is a Global HR tool that houses almost all HR processes.

What you'll do:

Investigates and analyzes employee Service Requests and process them in Workday Maintain user roles and profiles, security settings, access setting, and hierarchies to support organization structures Answer Colleagues/Clients in the use of Workday through different communication channels (eg. Zendesk, Forums, and email) Perform rescind, correct, and analysis of basic HCM, Organization Management, Security, Time and Absence, and Compensation-related workflows or transactions. Participate in the creation and deployment of Watson Chatbot to ensure that employees will have a better experience in Workday Collaborate with managers in processing conversion and extension of their employees based on the policy and guidelines given.
How we'll help you grow:

You'll have access to all the technical and management training courses you need to become the expert you want to be You'll learn directly from expert developers in the field; our team leads love to mentor You have the opportunity to work in many different areas to figure out what really excites you
Required Technical and Professional Expertise

Understanding of Workday Business Processes Analytical Skills to assess each issue and arrive at a best possible technical solution Employee Experience mindset
Preferred Technical and Professional Expertise

Workday experience
Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?35,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Schedule:

Day shift
Supplemental Pay:

Commission pay Overtime pay Performance bonus Yearly bonus
Experience:

total work: 5 years (Required)
Work Location: On the road