Contact potential and existing customers to promote products, generate leads, or schedule appointments.
Handle inbound calls:
Answer customer inquiries, address complaints, and provide information or support.
Engage customers:
Explain product features and benefits, and use persuasive techniques to encourage purchases.
Manage data:
Maintain accurate records of all customer interactions and update customer information in a database or CRM system.
Achieve targets:
Meet or exceed daily, weekly, and monthly goals for sales, lead generation, or customer interactions.
Collaborate:
Work with sales and marketing teams to align strategies and improve customer experiences.
Stay informed:
Keep up-to-date on product knowledge and company policies, and conduct market research.
Essential skills
Excellent verbal communication and interpersonal skills.
Persuasive and negotiation skills.
Strong listening and problem-solving abilities.
Ability to work under pressure and handle rejection.
Good organizational and record-keeping skills.
Computer literacy and ability to learn new systems.
Attention to detail.
Job Types: Full-time, Fresher, Volunteer
Pay: ?8,000.00 - ?15,000.00 per month
Work Location: In person
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