Job Description

Key Responsibilities:

Make outbound calls to prospective customers and explain the company's products or services. Handle inbound customer inquiries and provide accurate information. Maintain a database of customer calls and follow up on leads regularly. Achieve daily and monthly call and conversion targets. Resolve customer queries and complaints professionally. Maintain a high level of product knowledge to effectively address customer needs. Collaborate with the sales and marketing team to improve lead generation and conversion. Provide feedback to management on customer needs and trends.

Qualifications & Skills:

Proven experience as a Telecaller, Customer Care Executive, or similar role (preferred). Excellent verbal communication skills in [languages required, e.g., English, Hindi, Gujarati]. Good listening and negotiation skills. Basic computer knowledge (MS Office, CRM tools, etc.). Positive attitude, self-motivated, and goal-oriented.
Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person