Job Description

Job Title: Telecaller for Gym

Location: [Potens fitness]

Job Type: [Full-Time/Part-Time]

Reports To: Gym Manager

Job Summary: We are looking for a motivated and enthusiastic Telecaller to join our dynamic team at [Gym Name]. The ideal candidate will be responsible for reaching out to potential clients, promoting our gym services, and assisting with inquiries to facilitate memberships and class enrollments. This role is crucial in driving our customer engagement and retention efforts.

Key Responsibilities:

Outbound Calls:

Make outbound calls to potential leads and existing members to promote gym services and special offers.

Conduct follow-up calls to ensure customer satisfaction and to encourage renewals or upgrades.

Lead Generation:

Identify and qualify new leads through cold calling, referrals, and networking.

Maintain a database of leads and track progress using CRM software.

Customer Engagement:

Provide information about gym facilities, services, classes, and membership plans.

Address inquiries and resolve any issues or concerns potential clients may have.

Sales Support:

Assist in closing sales by effectively communicating the benefits of gym memberships and promoting introductory offers.

Work closely with the sales team to achieve monthly targets.

Record Keeping:

Maintain accurate records of calls, leads, and customer interactions in the CRM system.

Prepare daily and weekly reports on call metrics and feedback.

Collaboration:

Collaborate with marketing to provide feedback on campaigns and promotions.

Participate in team meetings to share insights on customer needs and market trends.

Customer Relationship Management:

Build and maintain strong relationships with customers to foster loyalty and encourage referrals.

Ensure high levels of customer satisfaction through excellent service delivery.

Qualifications:

High school diploma or equivalent; additional education in sales, marketing, or fitness-related fields is a plus.

Proven experience as a telecaller or in sales, preferably in the fitness or wellness industry.

Strong communication and interpersonal skills.

Ability to listen actively and respond effectively to customer inquiries.

Proficient in MS Office and customer relationship management (CRM) software.

Goal-oriented and self-motivated, with a passion for fitness and wellness.

If you're ready to help others achieve their fitness goals while growing your career, apply now! Please send your resume and a brief cover letter to [Insert Application Email/Link].

[Gym Name] is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: ?10,000.00 - ?20,000.00 per month

Schedule:

Day shift
Supplemental Pay:

Performance bonus
Language:

Hindi (Required) English (Required)
Work Location: In person