Job Description

Job Summary:

We are looking for an enthusiastic and customer-focused Telecaller to join our team in Amalapuram/Vinukonda. The ideal candidate will be responsible for making outbound calls, handling customer queries, and generating leads or appointments as per business requirements.

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Key Responsibilities:

Make outbound calls to potential customers and explain the product/services Answer incoming calls and resolve customer inquiries Maintain a database of customer information and update interactions in CRM Follow up with leads on a regular basis Achieve daily/weekly/monthly call and conversion targets Work closely with the sales/marketing team to coordinate campaigns
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Required Skills:

Good communication skills in English and regional languages (Telugu preferred) Basic computer knowledge and familiarity with MS Excel/Google Sheets Polite, confident, and patient attitude Ability to multitask and work under pressure Prior experience in telecalling, BPO, or customer service is a plus
Job Types: Full-time, Permanent

Application Question(s):

Are you located in Amalapuram?
Language:

Telugu (Required) English (Required)
Location:

Vinukonda, Andhra Pradesh (Preferred)
Work Location: In person