Job Description

Job Summary:

We are seeking an enthusiastic and well-spoken

Female Telecaller

to handle inbound and outbound calls, provide information about our products or services, and maintain excellent relationships with customers. The ideal candidate should have good communication skills, patience, and a positive attitude.

Key Responsibilities:

Make outbound calls to potential and existing customers. Handle inbound calls and respond to customer inquiries promptly. Explain products, services, or offers in a clear and persuasive manner. Maintain customer records and update databases regularly. Follow up on leads, appointments, and customer feedback. Coordinate with sales, marketing, and operations teams for smooth workflow. Meet daily/weekly/monthly calling and conversion targets. Maintain professionalism and adhere to company call etiquette. Handle customer complaints or queries with empathy and efficiency.

Qualifications and Skills:

Minimum qualification: 12th pass or any graduate degree. Prior experience as a telecaller, telesales executive, or customer service representative preferred. Excellent verbal communication in English and regional languages. Basic computer knowledge (MS Office, CRM software). Good listening and interpersonal skills. Positive attitude, persuasive ability, and confidence over the phone.

Work Environment:

Office-based role (Day shift). Attractive incentives based on performance. Training and growth opportunities within the organization.
Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

Cell phone reimbursement
Work Location: In person