Conduct outbound calls to prospective customers or existing clients.
Introduce and promote products or services offered by the company.
Explain product features, benefits, and pricing to potential customers.
Answer questions and address concerns raised by customers.
Follow a script or sales pitch to ensure consistent communication.
Maintain a polite and professional tone during phone conversations.
Identify and generate leads for the sales team.
Update customer information and sales activities in the company's database.
Generate new leads through proactive outreach and relationship management
Participate in training programs to improve product knowledge and sales techniques.
Collaborate with team members and sales managers to achieve departmental goals.
Keep abreast of industry trends, competitors, and market conditions.
Adhere to company policies, guidelines, and ethical standards.
Follow up with existing and past enquiries from the customer database to generate repeat business.
Schedule appointments and meetings for the sales team with potential clients.
Manage and encourage customers to submit Google reviews after service completion.
Maintain proper records of communications, leads, and follow-up actions in CRM tools or company systems.
Collaborate with internal teams (service, delivery, and technical departments) to ensure customer requirements are met efficiently.
Conduct post-sales and service feedback calls to ensure customer satisfaction.
Job Types: Full-time, Permanent
Pay: ₹8,539.19 - ₹35,402.97 per month
Benefits:
Cell phone reimbursement
Health insurance
Leave encashment
Work Location: In person
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