Fashion World Garments Pvt. Ltd. is a leading B2B manufacturer and wholesaler of women's ethnic and Indo-Western wear. Established in 1999, we serve boutique owners, retailers, and multi-brand outlets across India. We are looking for a motivated and confident
Telecaller
to join our dynamic sales and customer relations team.
Job Responsibilities:
Make outbound calls to existing and potential clients to promote our latest collections and offers.
Handle inbound inquiries from customers regarding products, prices, and orders.
Maintain and update customer databases with accurate contact and sales information.
Follow up with leads and coordinate with the sales team to close deals.
Provide after-sales support and ensure customer satisfaction.
Maintain daily call logs and prepare simple reports for management.
Build and maintain positive relationships with customers and boutiques.
Requirements:
Minimum qualification: 12th pass or Graduate.
Excellent communication skills in
Hindi and English
(knowledge of other regional languages will be an advantage).
Pleasant voice and confident phone presence.
Basic computer knowledge (MS Excel, WhatsApp Business, Email, etc.).
Prior experience in telecalling, telesales, or customer support will be preferred.
Strong follow-up and convincing skills.
Perks & Benefits:
Fixed salary + PF + ESI
Friendly and supportive work environment.
Opportunities to learn and grow within the organization.
Schedule:
Day shift (Monday to Saturday)
Experience:
Telecalling / Telesales: 1 year (Preferred)
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Provident Fund
Ability to commute/relocate:
Kolkata - 700007, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
are you a male ?
Education:
Bachelor's (Required)
Experience:
total work: 1 year (Required)
Language:
English , Hindi , Bengali (Required)
Work Location: In person
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