Fashion World Garments Pvt. Ltd. is a leading B2B manufacturer and wholesaler of women's ethnic and Indo-Western wear. Established in 1999, we supply our premium collections to boutique owners, resellers, and multi-brand outlets across India. We are looking for a dedicated
Telecaller
to join our sales support team and assist in building strong customer relationships.
Job Responsibilities:
Make outbound calls to customers and boutiques to share details about new collections and offers.
Handle inbound inquiries and provide information about products, pricing, and order status.
Maintain accurate customer data and call records.
Follow up with clients for feedback and repeat orders.
Coordinate with the sales team to ensure smooth communication and customer service.
Prepare and submit simple daily or weekly call reports.
Requirements:
Minimum qualification: 12th pass or Graduate.
Good communication skills in
Hindi and English
(Bengali or other regional languages will be an added advantage).
Confident, polite, and customer-oriented approach.
Basic computer knowledge (MS Excel, WhatsApp Business, and Email).
Prior telecalling or telesales experience preferred.
Benefits:
Provident Fund (PF)
Employee State Insurance (ESIC)
Supportive and professional work environment
Schedule:
Day Shift (Monday to Saturday)
Experience:
Telecalling / Customer Service: 1 year (Preferred)
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Provident Fund
Work Location: In person
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