Job Description

Job Title:

Telecaller

Location:

Wayanad, Kerala

Company:

Sportto Soccer Private Limited

Job Type:

Full-time / Part-time (as per company need)

Languages Required:

English and Hindi (Malayalam optional but preferred)

Experience:

0-2 years (Freshers can apply)

:

Sportto Soccer Private Limited is seeking a motivated and enthusiastic

Telecaller

to join our dynamic team in Wayanad. The candidate will be responsible for making outbound calls to prospective customers, explaining our football programs, and maintaining communication with players, parents, and partners.

Key Responsibilities:

Make daily outbound calls to leads provided by the company. Explain the services and offerings of Sportto Soccer Club (training, scouting, events, etc.). Follow call scripts and communication guidelines. Maintain records of conversations and update the CRM system. Handle basic queries and escalate complex issues to the supervisor. Assist in local promotions and event-related communication when needed. Ensure a high level of customer service and follow-up.

Required Skills:

Proficiency in

English

and

Hindi

(Malayalam is a plus). Excellent verbal communication skills. Good listening skills and customer-focused attitude. Basic computer knowledge (Excel, Google Sheets, CRM usage). Ability to work under minimal supervision.

Preferred Qualifications:

+2 / Diploma / Degree in any stream. Prior experience in telecalling or customer support preferred but not mandatory. Passion for sports or interest in football is a bonus.

Salary:

Based on experience + performance-based incentives

Job Type: Full-time

Pay: ?9,009.85 - ?16,851.06 per month

Benefits:

Health insurance Provident Fund
Schedule:

Monday to Friday
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person

Application Deadline: 15/05/2025