Job Description

:

The Telecaller will be responsible for initiating and maintaining communication with vendors and customers--both existing and potential. The ideal candidate will have excellent communication skills, a results-driven approach, and the ability to foster strong relationships through effective follow-ups.

Key Responsibilities:

1. Vendor Communication: Engage with existing vendors to strengthen relationships and pitch services or updates; approach and onboard new vendors.

2. Customer Outreach: Pitch to existing and potential customers, explain our products/services, and resolve queries effectively.

3. Lead Management: Identify and qualify new leads for potential partnerships or sales.

4. Follow-Ups: Maintain a systematic follow-up process on previous pitches, ensuring timely responses and nurturing partnerships.

5. Maintain Records: Accurately log calls, pitches, follow-ups, and outcomes in the CRM system.

6. Feedback Gathering: Collect feedback from vendors and customers to improve services and strengthen partnerships.

7. Coordination: Work closely with internal teams to align vendor and customer requirements with company offerings.

Qualifications and Skills Required:

1. High school diploma or equivalent; a Bachelor's degree is a plus.

2. Proven experience in tele calling, sales, or customer relations (preferably 1-2 years).

3. Exceptional verbal communication and interpersonal skills.

4. Strong persuasion skills with a professional and friendly tone.

5. Organized and self-motivated with the ability to handle multiple tasks.

6. Basic knowledge of healthcare or related fields is an advantage.

7. In-depth knowledge of hospital equipment and vendor management practices.

8. Ability to build and maintain strong vendor relationships.

9. Ability to work independently and as part of a team.

Job Types: Full-time, Permanent

Pay: ₹13,000.00 - ₹15,000.00 per month

Ability to commute/relocate:

Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

What is your last drawn in - hand Salary
Work Location: In person