Job Description

Job Title:

Telecaller

Job Type:

Full-Time

Experience:

0-2 years

Job Summary:

We are looking for a motivated and customer-focused

Telecaller

to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, providing information about products/services, and converting potential leads into customers.

Key Responsibilities:

Make outbound calls to prospective clients/leads. Handle inbound inquiries and resolve customer queries efficiently. Explain the products/services offered by the company. Maintain and update customer databases. Follow up on leads and maintain continuous client relationships. Meet daily/weekly/monthly call and conversion targets. Prepare and maintain call reports and feedback.

Requirements:

Minimum qualification: High School/Diploma/Graduate. Proven experience as a telecaller or similar role is a plus. Excellent verbal communication skills in [Language(s)]. Good interpersonal skills and ability to handle rejection. Basic computer knowledge and typing skills. Ability to work under pressure and meet sales targets.

Preferred Skills:

Experience with CRM software or call center equipment. Multilingual skills are an advantage. Positive attitude and strong work ethic.

Benefits:

Fixed salary + incentives/commissions Performance bonuses Training and development opportunities Friendly and supportive work environment
Job Type: Full-time

Pay: ?15,000.00 - ?26,314.81 per month

Schedule:

Day shift
Language:

Excellent English (Required)
Work Location: In person