Job Description

We are looking for a motivated and results-driven Telecaller Executive to join our dynamic team. The successful candidate will be responsible for making outbound calls to potential customers, explaining our products/services, answering queries, and setting appointments. If you have excellent communication skills and enjoy working in a fast-paced environment, this role is perfect for you.

Key Responsibilities:

Make outbound calls to potential customers and generate leads. Explain and promote the company's products/services. Answer incoming calls from prospective customers. Handle customer inquiries and provide appropriate solutions. Maintain detailed records of each call and update the CRM system. Follow up on leads and convert them into sales. Achieve monthly targets for call volume and lead conversion. Handle customer complaints or issues, providing resolutions in a timely manner. Coordinate with the sales team to ensure smooth handover of leads.

Qualifications and Skills:

High school diploma or equivalent; a bachelor's degree is a plus. Proven experience as a telecaller or in a similar sales/customer service role. Excellent communication skills, both verbal and written. Strong persuasive and negotiation skills. Ability to handle rejection and remain motivated. Proficiency in MS Office and CRM software. Ability to work independently and as part of a team. Fluency in [languages required, e.g., English, Hindi] is essential.

Benefits:

Competitive salary and performance-based incentives. Opportunity for career growth within the company. Training and development programs. Flexible working hours. A positive and collaborative work environment.
Job Types: Full-time, Permanent, Fresher

Pay: ?8,000.00 - ?12,000.00 per month

Schedule:

Day shift
Supplemental Pay:

Overtime pay Performance bonus
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

Technical support: 1 year (Preferred) tele sales: 1 year (Preferred) total work: 1 year (Preferred)
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person