Proven experience in telecalling, collections, or a customer service role, with a focus on high-value accounts.
Strong verbal and written communication skills.
Ability to handle difficult situations and negotiate effectively.
Good understanding of the financial services industry, especially related to loan/credit collections.
Familiarity with CRM and collection tools is a plus.
Target-oriented and able to work under pressure.
Basic computer skills (MS Office, Excel, etc.).
Ability to maintain professionalism and empathy in customer interactions.
Job Type: Full-time
Pay: ?8,000.00 - ?25,000.05 per month
Benefits:
Cell phone reimbursement
Paid sick time
* Provident Fund
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