Job Description

We are hiring a

Telecaller / Telecalling Executive

to handle outbound and inbound calls, support patient inquiries, schedule appointments, and follow up with leads. The ideal candidate should have good communication skills and the ability to build rapport over the phone.

Key Responsibilities

Make

outbound calls

to patients / clients for appointments, follow-ups, and service information Handle

inbound calls

and resolve basic queries professionally Explain hospital services, treatment packages, and offers Schedule appointments and update patient records Maintain call logs and daily reports Follow up on leads and pending inquiries Coordinate with front desk, billing, and medical teams Ensure high levels of customer satisfaction
Required Skills & Qualifications

Education:

Intermediate / Graduate (Any stream)

Experience:

0-3 years as a

Telecaller / Telesales / Tele Executive

Good communication skills in

Telugu, Hindi & English

Basic computer knowledge (MS Office / CRM systems) Strong convincing and follow-up skills Ability to work with targets
Job Types: Full-time, Permanent

Pay: ?8,448.09 - ?24,255.41 per month

Benefits:

Provident Fund
Work Location: In person