who can handle outbound and inbound customer communication effectively. The candidate should possess strong conversation skills and the ability to engage customers in English, Hindi, and Telugu.
Key Responsibilities
Make outbound calls to customers and provide relevant information about products/services
Handle inbound calls and resolve customer queries
Maintain call records and update customer information in the system
Follow communication scripts when handling customer queries
Understand customer needs and schedule follow-ups
Generate leads and ensure proper conversion wherever required
Maintain a positive and professional tone while interacting with customers
Required Skills
Excellent communication skills in
English, Hindi, and Telugu
Basic computer knowledge and ability to maintain data
Good listening, persuasion, and interpersonal skills
Ability to work independently and meet targets
Professional attitude and customer-focused approach
Preferred Profile
Candidates with 6 months to 2 years of telecalling/customer support experience will be preferred
Freshers with strong communication skills may also apply (if acceptable)
Willingness to join immediately
Job Type: Full-time
Pay: ?8,432.58 - ?12,000.00 per month
Experience:
Telemarketing: 1 year (Preferred)
Outbound voice: 1 year (Preferred)
Cold calling: 1 year (Preferred)
Customer support: 1 year (Preferred)
Lead generation: 1 year (Preferred)
Language:
English (Preferred)
Hindi (Preferred)
Telugu (Preferred)
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.