Job Description

Job Summary

Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills, Reporting Skills.

Responsibilities and Duties

Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. TelephoneOperatorsare responsible in sending and receiving telephone calls from clients or customers that ask information of inquire signal failures. Call and receive call from customers. Courteously greet the customer and give them the best customer service needed. Give customer'sassistancebyansweringtheir inquiries and other concerns. Transfer calls from to designated area or department. Handle outgoing, interoffice or incoming calls. Responsible for operate PBX connecting callers to the appropriate person. Take and relay messages. Announce when visitors arrive. Relay important information. Handle emergency calls. Assist customers in making telephone calls. Research and advise on rates. Assist callers with other questions. Help callers make long-distance or local calls. Provide customers with area codes, telephone numbers and other information. Interrupt a busy line if there is an emergency. Place a person-to-person call. Monitor an automated system in which callers place collect calls. Perform receptionist functions as needed. Handle all directory assistance queries. Registered new patients in health object software. Help patients with address of hospital -use google maps to give directions , bus and train etc transportation recommendation Help patients with transportation services - use agency for bus, train tickets or cab services

Required Experience, Skills and Qualifications

graduates with 01 yr Experience

Benefits

PF,ESI

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Application Question(s):

no
Language:

Hindi (Required) English (Required) Telugu (Required)
Work Location: In person