We are looking for an enthusiastic Telecaller to communicate with potential and existing customers over the phone. The role involves promoting products/services, generating leads, and maintaining positive customer relationships.
Key Responsibilities:
Make outbound and receive inbound calls to customers
Explain products or services clearly and confidently
Generate leads and schedule appointments or follow-ups
Maintain accurate records of calls and customer details
Handle customer queries, concerns, and feedback politely
Achieve daily/weekly/monthly call and sales targets
Follow communication scripts and company guidelines
Required Skills & Qualifications:
Minimum graduate preferred
Good verbal communication skills
Basic computer knowledge (MS Excel, etc.)
Customer-focused and result-oriented attitude