Job Description

Job Title

Tele calling Sales Representative - Interior Design

Key Responsibilities

Make outbound calls to incoming leads, social media enquiries, and cold databases to promote our interior design and modular furniture services.? Handle inbound calls, WhatsApp and missed-call enquiries, understand client requirements, and share basic project information, packages, and process.? Qualify leads based on budget, location, timeline, and type of work (residential/commercial/modular) and tag them correctly in CRM or Excel.? Schedule showroom visits, site visits, and online design consultations for the sales/design team and ensure the client attends via regular follow-up.? Maintain up-to-date records of all calls, follow-ups, and lead status, and share daily/weekly reports with management.? Coordinate with design/sales team to track each enquiry till closure and ensure smooth handover of information.? Achieve daily calling targets, lead conversion targets, and appointment booking targets as defined by the company.? Provide basic product information about materials, finishes, and services; escalate technical or design queries to the respective team.? Maintain high standards of professional communication and customer service to build trust and brand image.?
Required Skills & Qualifications

Graduate / +2 with 1-3 years of experience in telecalling, telesales, or inside sales; experience in interior design, real estate, or building materials is a strong plus.?

Fluent

in English with clear speaking ability; Tamil/Hindi or additional languages preferred for local market communication.? Strong telephone etiquette, listening skills, and ability to convince and handle objections politely.? Comfortable working with basic computer tools, CRM, Excel, WhatsApp Web, and email for tracking and reporting.? Target-oriented mindset with discipline in follow-up and time management.?
Personal Attributes

Positive attitude, patience, and ability to handle rejection and difficult customers calmly.? Energetic, self-motivated, and willing to learn about interior design concepts, materials, and company offerings.? Team player who can coordinate smoothly with designers, site team, and management.?
Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person