Job Description

Take inbound, outbound, and blended calls, answer questions, and document activities in the CRM Input customer information into computer and verbally relay information to sales representatives regarding customer sales opportunities Record customer contacts, sales information, and other information about products and services Communicate with sales representatives regarding customer calls Make outbound calls to prospects and clients Assist with sales activities, documenting leads, and managing databases Gather and document sales data, such as meetings and appointments, in CRM, including details of visitors and customers Prepare and execute proposals and presentations using PowerPoint and Microsoft Word Analyze, report, and communicate sales trends, customer patterns, and competitor activity Perform other duties as assigned

Requirements And Skills:

Bachelor's degree required 2+ years experience in call center environment and 1+ year experience in a sales environment Strong business telephone and customer service skills Excellent organizational skills to meet incoming call volume Proven ability to meet and exceed client/customer expectations
Languages: Tamil, English, Hindi

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Work Location: In person