We are looking for an enthusiastic and results-driven
Telecaller
to join our team. The ideal candidate will be responsible for making outbound calls, handling inbound inquiries, and providing information about our products or services to potential and existing customers.
Responsibilities
Make outbound calls to potential customers to promote products or services
Handle inbound customer inquiries and provide relevant information
Generate leads and follow up on existing ones to achieve sales targets
Maintain accurate records of calls and customer interactions in the database
Build and maintain positive relationships with customers
Understand customer needs and offer suitable solutions
Meet daily and monthly calling and conversion targets
Provide feedback to the management team about customer needs, issues, or opportunities
Qualifications
High school diploma or equivalent (Bachelor's degree preferred)
Proven experience as a Telecaller, Customer Service Representative, or in a similar role
Excellent communication and interpersonal skills
Fluency in [English/Hindi/other regional language as applicable]
Basic computer skills and experience with CRM software is a plus
Positive attitude, patience, and good negotiation skills
Schedule
Monday to Saturday, 9:30 AM - 5:30 PM]
Sunday and Government Holidays
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
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